Wi-Fi
Network: Moorland View Cottage
Password: milk1sugar

Requests

Please open the bathroom window when showering/bathing to prevent condensation
Only burn kindling and wood in the log burner. Strictly no paper, please. Follow the provided instructions carefully to prevent a serious fire.
Please take extra care with candles. A fire in a thatched property is extremely difficult to put out and spreads very quickly. If there is a fire, put it out, or keep it under control using the fire blanket in the kitchen, or the fire extinguishers in the living room or landing. Call 999 and ask for the fire brigade.

Contacts
Suzy (owner)                                               07786 264865
Bovey Castle                                               01647 445000
Taxis                                                               07496 968484 (Richard), 01647 279008 or 01647 433219
Moreton Tourist Information                 01647 440043
Police, fire, ambulance                             999
Devon doctors (out of hours)                111
Minor injuries unit (Newton Abbot)     01626 324500. Newton Abbot Community Hospital, West Golds Road, Jetty Marsh TQ12 2TS
Minor injuries unit (Okehampton)      01837 52233. East Street EX20 1AY.

Activities/places to visit
Details of all our favourite local pubs, restaurants, walks, beaches, cafes, shops and sights are in our Experiences pages.

Cash point
There is a cashpoint by the Co-op in Moretonhampstead.

Central heating

Operate the central heating by clicking one of the ‘Quick Action’ boost options on the Hive app on the iPad. Our fair usage policy covers up to £25 of electricity per day. You’ll be charged for consumption above this. Conserve heat by keeping all internal doors shut and closing the curtains and shutters promptly at dusk. You can check your live usage on the Loop app. See ‘Loop energy tracking app’ below for details.

Check out
Check out is 10.30am. Please lock up and return the keys to the key safe. You’ll need to re-enter the code to open it again. If you have trouble with the key safe, leave the keys in the postbox.

Coffee
Please leave the Nespresso pods in the recycling bin under the stairs.

Cookware
All kitchen crockery, including the pie and casserole dishes, are oven, hob and dishwasher-safe. Please handwash the kitchen knives and wooden spoons.

Dogs
Please cover the sofa and/or bed with the supplied blankets if there’s a risk your dog will jump on it. There’s a hosepipe in the alleyway by the bins for washing your dog off, or a river with an easy-access beach at the bottom of the hill past the pub. Dog towels and poo bags are provided. Please clear up any dog mess in the garden. Please do not allow your dog on uncovered furniture, or in the pond as their claws will rip the liner.

Hairdryers
In the main bedroom, this in the chest of drawers. In the second bedroom, it’s in the wardrobe.

Hot water
Water is heated in a large immersion tank that provides hot water for about two showers or one bath at a time. It needs about an hour to reheat, so multiple showers need to be staggered.

Internet
Network: Moorland View Cottage. Password: milk1sugar
The router is on the right-hand bottom shelf in the living room. Switch off and on again if it’s playing up.

Iron and ironing board
In the cupboard under the stairs.

Logs
The logs and kindling in the living room and garden porch are complimentary.

Log-burning stove
Please follow these instructions carefully to avoid the risk of a serious fire:
1. Burn two firelighters under a large handful of kindling. Open air vent fully towards you and keep stove door off the latch. Wait 10-15 mins
2. Add two very thin logs. Lock stove door. Wait 20-30 mins.
3. Add a couple of larger logs. Lock stove door. Add more once established.

Ensure there is always a good flame. If the fire is smouldering or isn’t catching, unlock the stove door briefly and check air vent is open. Only burn the wood and kindling provided – NO PAPER! Do not leave anything on the hearth (including logs). Once the flue thermometer is within the green zone, you can shut the air vent halfway. Prevent logs from leaning on the glass. At bedtime, ensure the stove door is locked and the air vent is fully open.

Loop energy tracking app
This app is connected to our electricity supply to provide details of live consumption. To check your daily use, click the lightning symbol at the bottom, then click on the day. August’s example is below. If the system logs you off, the password is Save,energy1

Fire
Call 999 no matter how small the fire; a fire in a thatched property spreads extremely quickly. There’s an extinguisher the living room and on the landing, and a fire blanket behind the door in the kitchen. Please put out the fire, or try to control it.

First aid
There is a first-aid box in the chest in the bathroom. For anything serious, call 999, or 111 for non-urgent medical enquiries. There are minor injuries units in Okehampton and Newton Abbot.

Film projector
In the bottom of the blue cupboard in the living room.

Oven and grill
Set temperature with the left-hand dial. The oven door should be kept closed when grilling. See chart below for oven symbols.

Pillows
There are pillows of varying firmness across both beds. Please take your pick.

Petrol
The closest petrol stations are at Whiddon Down (EX20 2QT) and Heathfield, near Bovey Tracey (TQ12 6SJ). Both are a 15 minute drive away. Heathfield services has a small M&S.

Problems?
Please contact Suzy on 07786 264865.

Rubbish and recycling
Please leave Devonia water bottles in the cottage for collection. Food waste can be put in the small pedal bin in the kitchen. Please put Nespresso pods, paper, cardboard, plastic cartons and wrapping, tin cans and foil in the large recycling bin in the cupboard under the stairs. Collection day is Tuesday - the bins are in the small black shed by the parking place. Food waste goes in the blue caddy. Cardboard and glass go in the green box. Plastic and tins go in the black box. Paper goes in the blue bag. Landfill waste goes in the big black wheelie bin. Each bin is clearly marked. Click here for full details.

Security
Doors and windows need to be locked manually. We are not responsible for theft of your personal possessions.

Spills
Please mop up spills immediately, as you will be charged for professional cleaning or replacement. In case of serious spills, please let Suzy know straight away so it can be cleaned before it stains.

Sonos music system

Click the Sonos app on the iPad and choose tracks on Spotify. You can play the same song in all rooms by grouping rooms, or play different songs in each room by selecting the rooms individually. You can also play music on the phone on the desk on the landing. Clear the queue to avoid previous guests’ tracks being played after yours. To play from your own Spotify, click the icon at the bottom of the screen, then select your speaker set.

Suggestions?
We’re always looking for ways to improve. Please feel free to let us know if you have any recommendations.

Swimming towels
Towels for beach/ river swimming are in the chest of drawers in the main bedroom. Bovey Castle has its own pool towels.

Taxis
Call 07496 968484 (Richard), 01647 279008 or 01647 433219

Telephone
For emergency calls, there is landline on the bottom shelf of the blue console table in the living room. The cottage’s landline is 01647 440179.

Television
The television is in the middle cupboard to the right of the fireplace. The TV is on a bracket; you can pull it out and tilt it up and down to your liking. The doors slide back into the cupboard. There is a projector with instructions in the blue side table in the living room.

Walks
Local walks are detailed in the left-hand drawer of the blue console table in the living room. Ordnance Survey maps are in the middle drawer. There are walking guidebooks in the basket on the bottom shelf of the blue console table in the living room.

Washer/dryer
This is the cupboard under the stairs. There’s a clothes airer in the wardrobe of the main bedroom.

Enjoy your stay!

Suzy x

OVEN SYMBOLS