Wi-Fi
Network: Moorland View Cottage
Password: milk1sugar
Important!
Please only burn kindling and wood in the log burner. Do not burn any paper or cardboard, as lit pieces may land on the thatched roof and cause it to ignite. Follow the operation instructions provided in the cottage to ensure everyone stays safe.
Contacts
Suzy (owner) – 07786 264865 (I’m on WhatsApp)
Bovey Castle – 01647 445000
Taxis – 07496 968484 (Richard), 01647 279008, or 01647 433219
Moretonhampstead Tourist Information – 01647 440043
Police, fire, ambulance – 999
Devon doctors (out of hours) – 111
Minor Injuries Unit (Newton Abbot) – 01626 324500
Newton Abbot Community Hospital, West Golds Road, Jetty Marsh, TQ12 2TS
Minor Injuries Unit (Okehampton) – 01837 52233, East Street, EX20 1AY
Activities and places to visit
> Guest travel guide
Cash Point
There is a cashpoint by the Co-op in Moretonhampstead.
Heating
Operate via the ‘Quick Actions’ in theHive app on the iPhone, which is charging on the wall above the blue side table in the living room.
Check-out
Check-out is 10.30am. Please lock up and return the keys to the key safe. You will need to re-enter the code to open it again. If you have any trouble, please leave the keys in the postbox.
Coffee
Please place used Nespresso pods in the recycling bin under the stairs.
Cookware
Please handwash the kitchen knives and wooden spoons.
Dogs
- Please cover the sofa and/or bed with the supplied blankets if your dog may jump on them.
- There is a warm-water hosepipe by the pink door for washing your dog off, or a river with an easy-access beach at the bottom of the hill past the pub.
- Dog towels, shampoo and poo bags are provided.
- Please clear up any mess in the garden. Dogs should not be on uncovered furniture or in the pond, as claws may damage the liner.
Hairdryers
In the main bedroom, the hairdryer is in the chest of drawers.
In the second bedroom, it is in the wardrobe.
Hot water
The immersion tank provides enough hot water for around two showers or one bath at a time. It takes approximately one hour to reheat, so multiple showers should be staggered.
Internet
Network: Moorland View
Password: milk1sugar
Iron and ironing board
Located in the cupboard under the stairs.
Laundry
- A washer/dryer is in the cupboard under the stairs.
- There’s a retractable washing line on the garden trellis which extends to the hook on the left-hand wall of the porch. Pegs are hanging up in a bag on the right-hand wall of the understairs cupboard.
- A clothes airer is to the right of the wardrobe in the second bedroom.
Logs
Logs and kindling in the living room are complimentary. Additional logs are available to purchase from the porch. Please leave cash for these.
Log-burning stove
Please follow these instructions carefully:
Light two firelighters under a large handful of kindling. Open the air vent fully and leave the door off the latch. Wait 10–15 minutes.
Add two very thin logs and lock the door. Wait 20-30 minutes.
Add a couple of larger logs once the fire is established.
- Always maintain a good flame. If the fire is not catching, briefly open the door and check the air vent.
- Only burn the wood and kindling provided — do not burn any paper or cardboard, as lit pieces may land on the thatched roof.
- Do not leave anything on the hearth. Once the flue thermometer reaches the green zone, reduce the air vent halfway.
- At bedtime, ensure the door is locked and the air vent is fully open.
Fire
- Call 999 immediately, no matter how small the fire.
- There are fire extinguishers in the living room and on the landing, and a fire blanket behind the kitchen door.
- Please attempt to extinguish or contain the fire while waiting for the fire brigade.
First aid
A first-aid box is located in the chest in the bathroom.
For emergencies, call 999.
For non-urgent medical advice, call 111.
Film projector
Located in the bottom of the blue cupboard in the living room. Instructions are provided.
Music
Operate via the Sonos app on the iPad and select music via Spotify.
Oven and grill
Set the temperature using the left-hand dial.
The oven door should remain closed when grilling. Please refer to the oven symbol chart below.
Pillows
A selection of pillows with varying firmness is provided across both beds.
Petrol
The nearest petrol stations are:
- Whiddon Down (EX20 2QT)
- Heathfield, near Bovey Tracey (TQ12 6SJ) Heathfield also has a small M&S.
Both are approximately a 15-minute drive.
Problems?
Please contact Suzy on 07786 264865.
Rubbish and recycling
- Please leave Devonia water bottles in the cottage for collection.
- Food waste can go in the small kitchen bin.
- Recycling (pods, paper, cardboard, plastics, tins, foil) goes in the large bin under the stairs.
- Bins are located in the black shed by the parking area:
Food waste: blue caddy
Cardboard & glass: green box
Plastics & tins: black box
Paper: blue bag
General waste: black wheelie bin
Security
Doors and windows must be locked manually.
We cannot accept responsibility for loss or theft of personal belongings.
Spills
Please clean spills immediately. You may be charged for professional cleaning or replacement if staining occurs. For significant spills, please contact Suzy promptly.
Suggestions
We are always looking to improve, so please do share any feedback.
Swimming towels
Towels for river or beach use are in the chest of drawers in the main bedroom.
Taxis
07496 968484 (Richard)
01647 279008
01647 433219
Television
The TV is in the middle cupboard to the right of the fireplace. It can be pulled out and tilted as needed.
The cupboard doors slide back into place.
A projector is also available in the blue side table.
Walks
Details for local walks are in the left-hand drawer of the blue console table. Ordnance Survey maps are in the middle drawer. Guidebooks are in the basket on the lower shelf. We suggest our favourite walks here:
> Guest travel guide
Enjoy your stay
Suzy x