Wi-Fi

Network: Moorland View Cottage
Password: milk1sugar

Requests

Please open the bathroom window when showering or bathing to prevent condensation.

Only burn kindling and wood in the log burner. Strictly no paper. Please follow the provided instructions carefully to prevent a fire.

A fire in a thatched property is extremely difficult to put out and spreads very quickly. If there is a fire, try to put it out or keep it under control using the fire blanket in the kitchen or the fire extinguishers in the living room or on the landing. Call 999 and ask for the fire brigade.

Contacts

Suzy (owner) – 07786 264865
Bovey Castle – 01647 445000
Taxis – 07496 968484 (Richard), 01647 279008, or 01647 433219
Moretonhampstead Tourist Information – 01647 440043
Police, fire, ambulance – 999
Devon doctors (out of hours) – 111

Minor Injuries Unit (Newton Abbot) – 01626 324500
Newton Abbot Community Hospital, West Golds Road, Jetty Marsh, TQ12 2TS

Minor Injuries Unit (Okehampton) – 01837 52233
East Street, EX20 1AY

Activities and Places to Visit

Details of our favourite local pubs, restaurants, walks, beaches, cafés, shops and sights can be found on our Experiences pages.

Cash Point

There is a cashpoint by the Co-op in Moretonhampstead.

Central Heating

Operate the heating using the Hive app on the iPhone above the blue side table in the living room. Select a “Quick Action” to adjust the temperature.

Check-out

Check-out is 10.30am. Please lock up and return the keys to the key safe.

You will need to re-enter the code to open it again. If you have any trouble, please leave the keys in the postbox.

Coffee

Please place used Nespresso pods in the recycling bin under the stairs.

Cookware

All kitchen crockery, including pie and casserole dishes, is oven-, hob- and dishwasher-safe.

Please handwash the kitchen knives and wooden spoons.

Dogs

Please cover the sofa and/or bed with the supplied blankets if your dog may jump on them.

There is a warm-water hosepipe by the pink door for washing your dog off, or a river with an easy-access beach at the bottom of the hill past the pub.

Dog towels, shampoo and poo bags are provided.

Please clear up any mess in the garden. Dogs should not be on uncovered furniture or in the pond, as claws may damage the liner.

Hairdryers

In the main bedroom, the hairdryer is in the chest of drawers.
In the second bedroom, it is in the wardrobe.

Hot Water

The immersion tank provides enough hot water for around two showers or one bath at a time.

It takes approximately one hour to reheat, so multiple showers should be staggered.

Internet

Network: Moorland View
Password: milk1sugar

The router is on the bottom right-hand shelf in the living room. If needed, try switching it off and on again.

Iron and Ironing Board

Located in the cupboard under the stairs.

Logs

Logs and kindling in the living room are complimentary.

Additional logs are available to purchase from the porch.

Log-burning Stove

Please follow these instructions carefully:

Light two firelighters under a large handful of kindling. Open the air vent fully and leave the door off the latch. Wait 10–15 minutes.
Add two very thin logs and lock the door. Wait 20–30 minutes.
Add a couple of larger logs once the fire is established.

Always maintain a good flame. If the fire is not catching, briefly open the door and check the air vent.

Only burn the wood and kindling provided — no paper.

Do not leave anything on the hearth. Once the flue thermometer reaches the green zone, reduce the air vent halfway.

At bedtime, ensure the door is locked and the air vent is fully open.

Fire

Call 999 immediately, no matter how small the fire.

There are fire extinguishers in the living room and on the landing, and a fire blanket behind the kitchen door.

Please attempt to extinguish or contain the fire while waiting for the fire brigade.

First Aid

A first-aid box is located in the chest in the bathroom.

For emergencies, call 999.
For non-urgent medical advice, call 111.

Film Projector

Located in the bottom of the blue cupboard in the living room. Instructions are provided.

Oven and Grill

Set the temperature using the left-hand dial.

The oven door should remain closed when grilling. Please refer to the oven symbol chart below.

Pillows

A selection of pillows with varying firmness is provided across both beds.

Petrol

The nearest petrol stations are:
Whiddon Down (EX20 2QT)
Heathfield, near Bovey Tracey (TQ12 6SJ)

Both are approximately a 15-minute drive. Heathfield also has a small M&S.

Problems?

Please contact Suzy on 07786 264865.

Rubbish and Recycling

Please leave Devonia water bottles in the cottage for collection.

Food waste can go in the small kitchen bin.

Recycling (pods, paper, cardboard, plastics, tins, foil) goes in the large bin under the stairs.

Collection day is Tuesday. Bins are located in the black shed by the parking area:

Food waste: blue caddy
Cardboard & glass: green box
Plastics & tins: black box
Paper: blue bag
General waste: black wheelie bin

Security

Doors and windows must be locked manually.

We cannot accept responsibility for loss or theft of personal belongings.

Spills

Please clean spills immediately.

You may be charged for professional cleaning or replacement if staining occurs. For significant spills, please contact Suzy promptly.

Sonos Music System

Open the Sonos app on the iPad and select music via Spotify.

You can group rooms to play the same music throughout, or select rooms individually.

To use your own Spotify, select the icon at the bottom of the screen and choose your speaker.

Please clear the queue before use.

Suggestions

We are always looking to improve, so please do share any feedback.

Swimming Towels

Towels for river or beach use are in the chest of drawers in the main bedroom.

Bovey Castle provides its own pool towels.

Taxis

07496 968484 (Richard)
01647 279008
01647 433219

Telephone

A landline is located on the bottom shelf of the blue console table in the living room for emergency use.

Number: 01647 440179

Television

The TV is in the middle cupboard to the right of the fireplace. It can be pulled out and tilted as needed.

The cupboard doors slide back into place.

A projector is also available in the blue side table.

Walks

Local walks are in the left-hand drawer of the blue console table.

Ordnance Survey maps are in the middle drawer.

Guidebooks are in the basket on the lower shelf.

Washer/Dryer